Last Updated: 26 June 2026
Protecting your privacy is important to us; we want to be open with you on how and why we use your personal information. We regularly review and update our Privacy Policy.
Below are some key highlights of our consumer privacy policy. You can still view our full privacy policy below.
Our consumer Privacy Policy covers users of our consumer websites, suppliers and potential suppliers, job applicants and journalists.
This privacy policy covers the following companies in our group: GetDomus Limited (and any subsidiary companies).
Registered Address: 101 Hempstead Road, Watford WD17 3HE
Company Number: 15300474
VAT Number: 509453289
We operate the following websites: [www.getdomus.ai] as well as our mobile application.
We provide our platforms so that we can offer the following:
Place to advertise tokenised property shares for sale.
Investment and property-related services (e.g. SPV formation, fractionalisation).
Financial services (tokenised property investment).
Property market trends and historical property data.
We collect the following categories of personal data:
Property data: such as images of properties, property addresses, property valuations, and property descriptions. Property data alone is generally not considered personal data unless it is combined with other information which relates it to an identified or identifiable individual.
Correspondence and enquiry data: such as name, email address, property address, content of message, and any transcriptions of communications.
Technical and analytical data: such as device type, IP address, web logs, usage of our site, browser type, mobile number, operating system, GPS location data, how you interact with our marketing communications, analytical data and insights.
Financial services data (investment data): such as contact and identity data, financial data, property data, and investment preferences.
Investment and SPV-related data: such as name, email address, property address, date of birth, payment details, and signatures.
Job applicant data: details contained in your CV and cover letter and references.
Supplier and potential supplier data: contact and identity data, PEPs and sanctions checks, criminal offence data, identity and verification data.
We process personal data that we receive from:
You when you get in touch with us, create and use your GetDomus Account, make use of our websites and services, or apply for a job with us.
Our members (e.g. property owners and investors) when they list property tokens on our platforms.
Third parties (e.g. Land Registry, credit reference agencies, identity service providers, and fraud prevention agencies).
Our partners (e.g. AML/KYC providers, EMI partners, and banking partners).
Publicly available sources such as Companies House and the Electoral Roll.
We rely on a mixture of performance of contract, legitimate interests, consent and legal obligations to process your personal data in order to:
Advertise tokenised property shares on our platforms.
Build property databases and valuation tools.
Provide current and historical market and property trends.
Provide services such as:
enabling you to invest in property tokens;
SPV formation and management;
enabling you to trade tokens on our secondary marketplace;
facilitating payments between our members and you; and
resolving any queries or complaints you may have.
Customise and enrich your experience on our platforms.
Process your job application and consider you for our vacancies.
Help keep our site safe and secure.
Where you are a supplier or potential supplier, to conduct supplier due diligence and to engage in services.
Improve our sites and services and to help trouble shoot.
Monitor for quality assurance and internal training.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information. In some circumstances we may anonymise your personal information so that it can no longer be associated with you.
We may share your data with the following types of companies to provide our services to you:
Our members/partners when you enquire with them via our website.
Companies in the GetDomus group as we all provide different parts of the services.
Law enforcement, fraud prevention agencies and credit reference agencies.
Service providers we use to help us deliver our services and sites (e.g., telephony, customer ticketing systems, IT providers, ID and verification providers, EMI/banking partners, KYC/AML partners).
Advertising partners if you have consented to that sharing.
We predominantly store and process your personal data in the European Economic Area (EEA). However, in some circumstances it may be transferred to, stored or accessed outside the EEA. As such we will ensure we have appropriate safeguards and security measures in place to protect your data.
We may profile your activity on our sites, and platforms to help us better understand your needs and investment stage so that we can customise your experience on our sites, suggest services that may be of interest to you, tailor our communications with you and to identify opportunities to improve training and insights with us and our members and for service and product improvements. We do not make automated decisions which will have a legal or similar effect on you.
You can always object to profiling by emailing us at: dpo@getdomus.ai .
We use AI, machine learning models and other similar technology to help us analyse trends, improve our platforms and services, enhance our customer services, better understand your needs, to provide you a more customised experience on our platforms and to improve our communications with you. We do not use AI to make any automated decisions which will have a legal or similar effect on you.
You can exercise any of your rights (right to access, rectification, erasure, object or restrict processing, request that we transfer your data to another data controller, or withdraw consent where you have given us consent in the past) by contacting us at: dpo@getdomus.ai or writing to the Data Protection Officer, GetDomus Limited, 101 Hempstead Road, Watford WD17 3HE. We will require proof of ID to confirm your identity.
If you have given us permission, we’ll send you marketing messages either directly from us or on behalf of our members or partners. We will customise our communications with you based on your use of our platforms. You are in control and can opt out of direct marketing at any time by contacting us or updating your preferences.
If you have any questions about this policy, how we use your personal data, wish to exercise any of your rights, have a data protection complaint, or want to report a suspected breach of your personal data, please contact us at dpo@getdomus.ai or alternatively you can write to the Data Protection Officer, GetDomus Limited, 101 Hempstead Road, Watford WD17 3HE.
